Hi, thanks for calling Tibbs Law Office, my name is __________. Are you a new or existing client?
If the caller is a judge, attorney, or a client who is currently in court, transfer the call to Extension 222 immediately.
Are you calling about a criminal, family, or personal injury case?
What is your name?
What is your phone number?
What is your email address?
If they ask why, let them know that they will receive an email confirmation for this call.
What type of family law case do you have (read the list below)
Paternity & Visitation
Child Protective Services (CPS)
If they answer "Other", add the details below
Is this criminal case for you, or for someone else?
The case is for the caller
The case is for someone else
What is the full name of the person who has the case?
Date of Birth
Is the client in jail, or out of custody?
Out of Custody
Is your case located in Louisville or Jefferson County, or is it in a different county?
Louisville or Jefferson County
A different county
Enter the name of the different city or county
Is this case already in the court system?
What is the next court date?
Are you represented by an attorney?
If yes, what is the name of the attorney?
Notes and messages for Mr. Tibbs
This call is urgent. After collecting the details, please
transfer this call to Mr. Tibbs at extension 222
before each call to help reset your moods.
Mr. Tibbs' direct number is:
If a person does not want to give you details, just say that you'll only collect their basic info so that Mr. Tibbs can prepare to call them back faster.
Mr. Tibbs is always unavailable, unless a caller is a judge, attorney, or a client in court.