Scripter – Agents – Oxford Pierpont Staffing

Cold Call Scripts

Hi, my name is __________ and my phone number is __________.

I’m calling because I’m trying to find out if your office is currently hiring for remote work positions. If so, please give me a call – again, my phone number is __________.

Thank you.

Introduction

Hi, my name is __________, and I’m actually a little lost. I’m trying to get in contact with the person who does the hiring. Do you know who that is?

Response…

Awesome, would you mind transferring me over, please?

Response…

Oh, and before you transfer me, what is [HIRING MANAGER]’s phone number, just in case we get disconnected?

Response…

Thank you so much [GATEKEEPER NAME]! Have a wonderful day!

{During the initial live call, you will most likely be speaking to the gatekeeper. Once the gatekeeper sends you to the decision-maker, repeat the same pitch. If the decision-maker wants to hear more, proceed with the elevator pitch.

What’s this about?

I was hoping to talk to the hiring manager about the positions they may be looking to fill in the near future. Are they available right now?

Introduction

Hi, my name is __________, and was hoping you could help me learn a bit more about the remote work positions your company has coming up.

Sure, we are looking for [POSITIONS]

Wonderful, that’s great to hear! I’m actually calling from Oxford Staffing, and we help companies increase their profits by bringing on offshore workers.

Can I schedule an appointment for you so that my manager can go over the details with you?

We are not hiring remote workers.

Oh Okay, well I’m actually calling from Oxford Staffing, and we help companies increase their profits by bringing on offshore workers.

Can I schedule an appointment so that my manager can go over the details with you?

I am busy right now.

Oh Okay, well I’m actually calling from Oxford Staffing, and we help companies increase their profits by bringing on offshore workers.

Can I schedule an appointment so that my manager can go over the details with you at a better time?

What is this in regards to?

Well I’m actually calling from Oxford Staffing, and we help companies increase their profits by bringing on offshore workers.

Can I schedule an appointment for you so that my manager can go over the details with you?

I am not interested.

I completely understand, but we usually save our clients about $1,000 per month in labor and payroll costs because they realized that outsourcing was a good way to lower costs for the business without losing productivity.Sure, I definitely can. Actually, there is a lot of information that I can send over to you. If you have some questions about anything, it might be easier and quicker to have a brief conversation with over the phone on another day instead of me sending over a bunch of information.

Why don’t I schedule an appointment so that my manager can go over the details with you?

I am not the right person.

Oh Okay, I totally understand. Would you mind putting me in touch with the person who handles things like this?

Oh, thanks for letting me know. Would you mind putting me in touch with the right person?

Just send me some information.

Sure, I definitely can.

Actually, there is a lot of information that I can send over to you, but I have found that a conversation is quicker.

Instead of me sending over a bunch of information, why don’t I just get you on a 15-minute call with my manager so that they can go over the details with you?

Would that be Okay?

We already have someone for that.

Oh that’s wonderful! Would you mind putting me in touch with that person, please?

We don’t have the budget/money for that right now.

That’s Okay, it just means that we can definitely help the business, because we usually save our clients about $1,000 per month in labor and payroll costs.

My manager can explain things better than I can though, so would you mind if I scheduled you for a 15-minute call with them?

Please call back in (x) weeks/months.

I can certainly do that.

Why don’t we schedule the initial 15-minute call first just so that you can meet my manager, and then we can schedule the second call later when you are ready?

All of our clients receive:

Cost Savings:

Full-time work at 40 hours per week at discounted rates.
We handle all payroll fees and related taxes.
We provide every agent with a US-based phone number and unlimited calling*.

Management:

We provide time-tracking software with screenshots that allows you to monitor activity every 3 minutes.
We actively manage every agent’s time so that you get the most out of every hour.
We provide weekly summaries of how each agent spent their time so that you can measure long term value.

Benefits:

Our staffing Services can help to:

Grow the business without dramatically increasing labor costs.
Provide skilled workers to the business at more affordable rates.
Help the business transition overpaid in-office positions to more affordable remote work positions.
Help businesses increase efficiency in their operations.

Quick Tips

Talk to every person in a tone that shows them respect, even if you know that they are not the decision maker.
Physically smile before each call to help reset your moods.
Always ask when there is a good time to call back if you were not able to reach the decision maker right away.
REMEMBER: Most people will say no. Just let it go and don't let any single call discourage you.