Meet Our Agent

Gladys Rodinas
Age: 29

Some College

in BA Psychology

Hello Team, I'm Gladys Rodinas, 29 yrs old residing in the Philippines. I'm the eldest amongst five siblings. I send my siblings to school the other 2 are already graduated. I'm a fur parent. I have a dog named Zorro, he is a bullmastiff. I love to spend time with him during my free time and having coffee with my parents. I am a seafood lover and I'm afraid of cats. I have a total of 8 years experience being a BPO Team Lead/Supervisor in operations, I have handled customer service, technical support, insurance, claims, billing, collections and sales accounts. I have a total of 2 years VA Experience.

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Top Skills:

Critical thinking and problem solving
Teamwork and collaboration
Professionalism and strong work ethic
Oral and written communications skills
Customer Service
Technical Support

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What Makes Me Different

Being in the leadership team for quite sometime, I can guarantee excellent results. I can work under pressure and guarantee to create harmonious relationship at work.I have knowledge in admin tasks, scheduling, emails, organizing client files, SMM, doing inbound and outbound calls/emails, creating/designing videos and posters and transcription. For cold calling, I have experience with real estate, selling health & car insurance also, recruiting health professionals. I was able to use Microsoft and google apps most of the time and pretty much all the tools for calling, email, appointment setting/ scheduling and transcribing. I'm excited to share my skills and abilities to help your company grow.
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